IT Analyst II

Company: CMA CGM (America) LLC
Location: Memphis
Posted on: April 17, 2025

Job Description:

555501

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.



Memphis. Tn, US





IT Analyst II





CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?



YOUR ROLE

We are seeking a highly motivated, customer focused person with very good verbal and written communication skills. Candidate should have extensive experience in development and enhancement of huge and complex applications in supply chain domain. Candidate should have experience in understanding of functional and operational processes in areas of Supply Chain Management, Logistics, and eCommerce. Should have the ability to quickly understand the business processes and the business needs and convert these into use cases or feature documents that correctly reflect the understanding.



We are looking for a person who is self-driven and loves to take on challenges and can keep pace with the changes in the enterprise application landscape. You would be needed to understand the changes in operations process and be able to recognize and propose IT implementation during your business discussions. Candidate should have the ability to envisage a business problem and convert it into a systemic solution that the development team can implement.





WHAT ARE YOU GOING TO DO?

- Review and understand all existing business and operational processes for the Warehouse Management and ERP applications and work with business owners / operations team to identify opportunities for improvement and design solutions

- Learn the current production support processes on various application issues and modify the same to improve the resolution process and efficiency

- Be production support team on analysis and resolution of production incidents

- Participate in functional and integration testing of assigned projects

- Gather customer requirements, and turn these into well-defined product requirements and specifications

- Partner closely with the development team to help determine the best technical implementation methods as well as execution schedule

- Work with cross-functional stakeholders to align teams around the application vision. Maintain and track cross application feature lists.

- Critical thinker to be able to troubleshoot issues and provide solutions, recommendations to peers and management

- Create documentation as needed to transition knowledge to end users and support staff

- Provide go-live support and facilitate knowledge transition to support team

- Expand business process knowledge through participation in related user groups and share the insights with the development team

- Work closely with vendor teams and ensure mature and fair interactions with their team members





WHAT ARE WE LOOKING FOR?



Education and Experience:

- Bachelor's degree in computer science, Engineering, or related Science and Math discipline with an IT emphasis is required

- A minimum of 5 years of Business Analyst / Product Manager / Product Owner experience, in either of Asset Management, Supply Chain Management or eCommerce and Order Fulfillment areas.

- 3 years of business analyst or relevant work experience

- 1 years professional experience working in the Supply Chain Management, Warehouse Management, and Order Fulfillment domains.

- Demonstrated ability to quickly grasp complex workflows, business/operations processes

- Responsible for requirement gathering, documentation, and testing of the application enhancements

- Strong analytical skills

- Hands on knowledge of SQL is must.

- Understanding of IIS, Web Services, Windows services, Job scheduling, Unix commands

- Ability to simplify the complex and build consensus

- Excellent written and oral communication skills to communicate across senior executives and cross functional team members

- Experience with waterfall methodology

- Experience in working with designing tools like Visio and change management tools like JIRA

- Preferably a candidate with technical/development background transitioned to functional role



WHAT DO WE HAVE TO OFFER?

- The ability to have a high impact on the business, and to touch all aspects of the application landscape.

- Being part of a highly functional and efficient core team in the rapidly changing supply chain process

- Friendly work environment



ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.



#LI-GA2

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.







Nearest Major Market: Memphis

Keywords: CMA CGM (America) LLC, Memphis , IT Analyst II, Professions , Memphis, Tennessee