Member Operations Specialist
Company: VirtualVocations
Location: Memphis
Posted on: February 8, 2025
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Job Description:
A company is looking for a Member Operations Specialist to
tackle operational issues and enhance member experiences.
Key Responsibilities
Manage a queue of operational tasks across various product areas,
including payments and reimbursements
Collaborate with Engineering and Operations teams to develop tools
for member requests
Analyze member usage and operational metrics to improve
understanding and service delivery
Required Qualifications
Relevant experience in support, operations, or a related role,
preferably in a tech company
Ability to communicate effectively with both technical and
non-technical teams
Proactive and resilient mindset suitable for a fast-paced
environment
Familiarity with modern tools like Help Scout, Linear, and Notion
is a plus
Excitement about technical concepts and strong analytical
skills
Keywords: VirtualVocations, Memphis , Member Operations Specialist, Other , Memphis, Tennessee
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