Technical Service Representative
Company: Pactiv Evergreen
Location: Memphis
Posted on: April 28, 2024
Job Description:
Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading
manufacturer and distributor of fresh foodservice and food
merchandising products and fresh beverage cartons in North America
and certain international markets. It supplies its products to a
broad and diversified mix of companies, including full service
restaurants and quick service restaurants, foodservice
distributors, supermarkets, grocery and healthy eating retailers,
other food stores, food and beverage producers, food packers and
food processors. To learn more about the company, please go to the
company . - -Our Social Responsibility platform features a robust,
employee-led Give Back program, which includes a matching gifts
plan, community grants initiative, and our annual Company-wide
Month of Action campaign. With each of these initiatives, our
employees are empowered and equipped to give back to their
communities and support the non-profits important to them and their
families. Through our Give Back program, we own our commitment to
Social Responsibility and live our purpose of Packaging a Better
Future. Responsibilities: Job Description:The Technical Service
Representative provides technical service and support for
Evergreen's carton customers. This includes but is not limited to;
Daily customer visits, Carton and Machines inspections, Training
customers on both carton and machine, and general advising/
assistance on all Evergreen offers. Conducts/controls service
activities as assigned to ensure timely customer support while
meeting the goals and objectives for productivity and
utilization.This individual will manage the following states: -
Connecticut, Pennsylvania, New Jersey, Delaware, Maryland &
Virginia. -Essential Duties:
- Communicates well with customers, management, and other
departments.
- Provides learning experiences for both customer and Evergreen's
plant personnel on machine operation and/or carton
performance.
- Learns and grows skill sets and competencies to achieve both
business and personal development objectives.
- Meets corporate business and team objectives for antitrust
compliance, business information protection, EEO, safety, quality,
ethical behavior and learning.
- Performs the job safely within an environment, which the
technician does not control.
- Wear appropriate required safety gear.
- Attend work regularly and reliably.
- Work flexible hours as scheduled or required for specific
role.
- Use of appropriate PPE: approved safety shoes, hearing and eye
protection as appropriate for work area, gloves according to work
tasks, and other PPE as assigned and required.
- Tools and Equipment: Various writing utensils, radios, phone,
computer, printers, fax machines, calculators, various computer
software required for specific roles. Qualifications:
Qualifications:
- Strong mechanical skills and technical knowledge.
- Good people skills with strong verbal and written
communications skills.
- High school diploma or equivalent.
- Self-driven to work alone and in teams, when needed.
- Ability to spend extended periods of time away from home, when
needed
- Possess valid driver's license.
- Flexibility to travel 75% of the time.
- Physical Demands:
- Frequently Standing for long periods of time on level concrete
surfaces
- Walking on level concrete surfaces
- Lifting with one or two hands and carrying up to 20 pounds
- Climbing some steps and levels in building office areas and
manufacturing facilities
- Grasping: computer mouse, door handles, file cabinet drawer
pulls, tools, and luggage
- Close visual acuity to perform computer tasks, read & develop
spreadsheets, read financial data, etc.
- Driving for 1-6 hours to reach customer's facilityDesired
Skills:
- Experience in packaging equipment or equivalent in dairy/juice
industry.
- Knowledge of Microsoft Suite: Word, PowerPoint, Outlook, and
Excel.Pactiv Evergreen is committed to a diverse and inclusive
workforce. - Pactiv Evergreen is an Equal Opportunity Employer. -
All qualified applicants will receive consideration for employment
without regard to race, color, sex (including pregnancy), sexual
orientation, religion, creed, age national origin, physical or
mental disability, genetic information, gender identity and/or
expression, marital status, veteran status or other characteristics
or statuses protected by law. - For individuals with disabilities
who would like to request an accommodation, please -call (847) or
email . -All information will be kept confidential according to EEO
guidelines and applicable laws. -#LI-TM1
Keywords: Pactiv Evergreen, Memphis , Technical Service Representative, IT / Software / Systems , Memphis, Tennessee
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